Call Center

Call Center Automation Development Services

DALT Technology Group provides valuable IVR applications as part of its Call Center development services.
Call centers can reduce the cost of customer service and support centers via automation or by moving agents off-shore. Call center automation applications can deliver cost reductions that even surpass savings from off-shore operations.
We provide solutions such as a voice-driven auto-attendant to answer your main office and toll-free numbers. A voice-driven auto-attendant lets callers connect with the desired party by simply speaking the name of the person, department, or location they want to reach.

Our call center technologists work hard to deliver new call center solutions and services.



overview

Call Center Services Overview

Our IVR Platforms and Hosting solutions can deliver the widest variety of IVR applications, including:

  • Telephone surveys
  • Emergency notifications
  • Virtual receptionists
  • Call center automation
  • Conferencing solutions
  • Virtual call centers
  • Voicemail services
  • Bill reminder
  • Bill collection
  • Account balance & transfer
  • Telesales
  • Audio broadcast services
  • Real estate information lines
  • Political campaigning / polls
  • and more . . .

For more information, please contact 1 832 397 0723.
E-mail: training@dalttg.com